TECH: Fixing Your E-mail “Identity”
HOW TO FIX YOUR E-MAIL IDENTITY
One of the more frustrating things with our e-mail system is that Cubmail doesn’t automatically put your name in the “from” lines. So faculty and administrators end up getting e-mail from, say,
“srt2879@columbia.edu” and we have no idea who it is (especially when there’s no signature file in the message itself). Worse, some e-mail programs treat such senders as spammers and dump the message automatically into junk-mail folders. There’s a one-time, two-minute solution, and it is explained below. Please take time to do this.
If you try this and it doesn’t work, please e-mail consultant@columbia.edu explaining what you did. Also, while the problem is being fixed, please write your name and affiiliation in the subject lines of messages you send to DOS, faculty, etc. eg, “Marie Jones - M.S. print - with question about housing.”
Lauch CUBMAIL at https://cubmail.cc.columbia.edu
Go to OPTIONS
Go to PERSONAL INFORMATION
Go to EDIT YOUR IDENTITIES
Choose DEFAULT IDENTITY
Add your full name there, and any other details you wish.
[You can have a different “reply-to” address, add auto signatures, etc].
You need to do this only if you plan to use CUBMAIL (which almost all
students do at some point).
And please don’t forget to routinely sign your messages with your full
name in the body of the message - and to include a phone number, too.
Thanks and good luck with your e-mail (or if you prefer, email).
- Dean Sreenivasan
